After dealing with multiple other HD Dealerships that had less than acceptable staff, I called Williams. Spoke with Shawn from Sales. I took the drive out there, where Shawn greeted me immediately, spent time showing me different bikes. He listened to what I wanted and was able to get it. I was pleased to walk out with a 2020 Road Glide. Other staff members were very friendly and courteous! Will only deal with Williams from here on out!