Went in to buy a pair of goggles and left with 2 new bikes.
My wife and I were in town for a Memorial Day ride. Because of the rain we went to Williams Harley to buy a pair of goggles. After looking at the new bikes my wife decided to get some information on a new Slim that she liked. Thats when we met Jay. Im not new to riding or or talking with sales People . I can tell you I never once felt like he was pushing a sale. He answered all our questions and was very fair with the amount for her trade-in. Then I asked Jay about the trade-in for my 2014 Street Glide Special. After completing the paperwork we left on two new bikes.
Jay made the the experience feel like we were talking with someone that weve known for a long time. Once the decisions were made we spent most of the time joking around and telling stories.
I only wish that this dealership was closer to me so that I could use them more in the future.
(Employee: Jay Karcich )