Exceptional Customer Service
A no nonsense, no BS, honest, upfront, quick, friendly purchase / shopping experience. I have purchased over 30 new bikes in my lifetime. But, I walked in the first time knowing absolutely zero about HD motorcycles. Several trips later I settled on what I wanted. If it wasn't for Mike and the rest of the Williams staff, I would have certainly purchased the wrong bike for me. This is on top of having an absolutely dreadful experience at another unnamed HD dealer. I was ready to give up on HD after that experience, but thankfully the Williams HD crew is amazing. I have stopped several times since the purchase and am still greeted like I am shopping for a new bike. I feel like a real customer and not just another number to them. My experience is what purchasing a motorcycle should be like. I am a lifetime customer. (Employee: Mike Meys)
MATTHEW RADECKY
10/29/2021
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